Testimonials

Our clients are enthusiastic about the level of service they have received from the I.T. HEROES. Read what they have to say about us!

Heather Eves is an outstanding and dedicated Computer Consultant, and I don’t know what we would do without her! Without fail, I know I can count on her to understand our urgency and solve all of our network issues in a timely manner. If she is unable to make it into our office the moment we need her, I can always count on her to log in after hours and have the problem resolved by the time I arrive for work the following day. Heather has been our Computer Expert since 2006, and her knowledge constantly amazes me. She is dependable, incredibly patient, personable, always cheerful and the consummate professional. Heather is absolutely the best, and I highly recommend her!

- Denise Badt
Vice President, Senior Design Corporation

Place Architecture has been in business for over 38 years and has watched practice change significantly from paper to digital routines – our first computer was purchased in 1978. Along with that transition, the need for responsive and knowledgeable I.T. assistance has evolved from a full time staff position to inclusion of a specialist. I moved my architecture practice to San Diego in early 2010 and hired the I.T. Heroes – Heather Eves - to assist in establishment of my computer systems, first in a temporary location and then in my now permanent office. Both moves were seamless due to Heather’s attention to detail and her wide range of knowledge about systems, vendors, software, and hardware. We continue to operate smoothly because of her immediate availability by phone, email, and in person to solve any problem. Heather makes our problems look simple and only makes solutions. Even with the more complicated or potentially troublesome issues, she stays focused on the solution and works continuously until a solution is found. In my 30 years of computer experience from the user end, Heather is by far the best “solution” we have ever had – I highly recommend I.T. Heroes.

- Don J. McLaughlin
Principal, Place Architecture

Since Heather has been our I.T. support, we have been able to overcome hardware issues that freeze our computers and put us into a panic mode. As soon as this happens, we are ready to go buy a new computer but after we call, she immediately discusses the situation and comes out to the office that day or on a weekend to fix it or tell us it’s time to replace an out of date machine. In the past, we had some serious problems with our server; she anticipated this, helped us choose some new hardware and coordinated a weekend upgrading so we didn’t lose a beat. These issues are the top priority for Sillman Wright Architects. I especially like her company’s ability to remotely access our computers, so no matter where they are, they can give us immediate feedback on the situation. I’ve spoken to other professionals about some of their horror stories and feel safe that we chose the right company to handle our I.T.

- Larry Sillman
President, Sillman Wright Architects

Heather, I just wanted to drop you a note saying that my team is finally happy with our I.T. support, YOU! We had great difficulties managing our system with our previous support company, and you managed to put it all together for us. As you know, it’s critical for you to be there helping us, when we need the help and we never know when that is. Thanks.

- Gad Shaanan
President, GadLight Inc.

Heather, we could not do what we do without you. You keep our network up, help install arcane programs required by software we use, you even make yourself to our program in Liberia Africa. In the past six months we have had more I.T. challenges than ever before as we upgraded everything and started using our Loan Tracking programs. The difference in support from you compared to the firm we used before is remarkable. Don’t ever change! We can assure anyone looking for I.T. skills and support I.T. Heroes is the one to choose. We are deeply grateful for your help and guidance.

- Cory Bridges
Office Manager, Foundation For Women

We have been very satisfied with the level of care and responsiveness we have received from Heather and the I.T. Heroes. She has been taking care of our I.T. needs for a couple of years already. Heather has worked on my home computers as well. I am happy to recommend her.

- Bernard Surovsky
Certified Fund Specialist, Kingsroad Financial - Sorrento Valley

Heather Eves is indeed our I.T. Hero! After my laptop was stolen we had to restore all the files. When I got stuck (it happens regularly) she could remote in and do magic. I was up and solid within 30 minutes. Amazing! She saved me countless hours that I needed for client work. I feel very confident with her as our “go to” source for I.T. support.

- Judy Bee
Management Consultant, Practice Performance Group

Our office is pleased to have Heather as our technology resource. She is truly my heroine several times over. Heather provides of level of service that exceeds any providers we have had in the past. When my office has an issue, she responds quickly, handles our issues with ease (often in the background remotely), explains issues in layman’s terms, and is very fair in her billing. We greatly value Heather as our technology guru and refer her to our friends and to our clients as often as we can.

- Nancy Rhew
Certified Fund Specialist, Kingsroad Financial - Morena

The I.T. Heroes are very professional I.T. consultants. They are very responsive, timely, and quick. They are often able to correct computer issues remotely and in most cases the same day I've called. I would highly recommend them for any I.T. issue.

- Walt Conwell
Principal, Walt Conwell Architects, Inc.

We have worked with Heather Eves and I.T. Heroes, for over five years and have found her service to be excellent. As we all know, I.T. problems only occur when you would least like them to crop up and the time required for resolution of your problem is absolutely critical. Whether it is a hardware problem or a software issue, Heather is always available either by phone or email for almost immediate help. Contrary to many previous I.T. consultants that we have worked with in the past, Heather is always pleasant and positive to work with. We look forward to working with Heather in the future.

- William Smith
Principal, William Smith & Associates, AIA

I highly recommend I.T Heroes for any computer or network issues. They have always been very fast with the response and in solving my computer problems. Excellent customer service and very knowledgeable on my computers and wireless network. I am so fortunate to have found Heather and I.T Heroes.

- Tim Otto
Owner, Tim Otto Photography

Heather Eves is unlike any other I.T. geek. Her expertise in system setup & maintenance combined with her professionalism & client commitment
are truly amazing; makes dealing with the frustration of I.T. issues seem effortless. I’ve worked with Heather for almost 6 years & look forward to
continuing that relationship. She is an absolute pleasure to know & trust with my I.T. system. Love the I.T. HEREOS! Thanks!

- Paul de Bartolo
Principal, DeBartolo + Rimanic Design Studio

I wanted to write this note to highly recommend Heather Eves from I.T. HEROES. She is efficient, on time (early) and truly knows her stuff. If there is anything that is needed for your network, software, hardware or advice on other components, Heather can make it happen. AND…she is very fairly priced too since most of us are on a budget. Small or large jobs, I would recommend Heather highly.

- Rich C. Soergel
President, Pacific Emblem Company

Fast, dependable and accurate computer repair at a reasonable cost. VERY happy with the service.

- Pat Conwell
Office Manager, Walt Conwell Architects, Inc.

I am excited to see Heather Eves in her venture, the I.T. Heroes. She successfully took control of our U.S. operations I.T. needs from 2 people to
23. This was done with a close eye to cost planning and risk management as our San Diego office required several infrastructure upgrades and
integration with multiple offices in three U.S. capital cities and Sydney, Australia. I highly recommend I.T. Heroes.

- Wayne Hann
Development Director, Constellation Property Group

Heather, you’re definitely my I.T. Hero. I sure appreciate all your help. Thanks again. I hope you’re having a good day, you sure made mine good.

- Richard C. Wildman
Attorney at Law, Wildman Esq.

Wow Girl, you rock! This is like a new computer, it’s fast... it’s a big difference, I mean... HUGE difference! You’ll have to come back... I really appreciate a good job and wanted to say thank you again.

- Bo Kopaniasz
Real Estate Appraiser

That was fast! I can't tell you how thankful we are for you getting our computers, network and server up and running!

- Anmarie Bowden
Owner, ABCreations

Contact your I.T. HEROES today!
Info@YourI.T.Heroes.com
619.218.0022